Lancer

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  1. 33 votes
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    5 comments  ·  Welcome to Skype Ideas! » Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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    Lancer commented  · 

    I am still running Skype 7.41 because in Audio Settings it has a Ringing device option in addition to Speakers and Microphone. I pick up a Plantrontics headset to take calls, but I first want to hear the ring on the PC speakers. That is how a telephone works. You hear the ring then pick up the handset/headset. All the Skype 8 versions tried previously did not have a Ringing device option, so they were useless. In the current Skype 8, is this fixed now?

    Lancer supported this idea  · 
  2. 8 votes
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    1 comment  ·  Welcome to Skype Ideas! » Design  ·  Flag idea as inappropriate…  ·  Admin →
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    Lancer commented  · 

    I am still running Skype 7.41 because in Audio Settings it has a Ringing device option in addition to Speakers and Microphone. I pick up a Plantrontics headset to take calls, but I first want to hear the ring on the PC speakers. That is how a telephone works. You hear the ring then pick up the handset/headset. All the Skype 8 versions tried previously did not have a Ringing device option, so they were useless. In the current Skype 8, is this fixed now?

    Lancer supported this idea  · 
  3. 11 votes
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    Lancer commented  · 

    I am still running Skype 7.41 because in Audio Settings it has a Ringing device option in addition to Speakers and Microphone. I pick up a Plantrontics headset to take calls, but I first want to hear the ring on the PC speakers. That is how a telephone works. You hear the ring then pick up the handset/headset. All the Skype 8 versions tried previously did not have a Ringing device option, so they were useless. In the current Skype 8, is this fixed now?

  4. 24 votes
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    Working on it  ·  Cagla at Skype responded

    Hi there,
    Sorry to hear this feature isn’t working for you.
    Just like in v7, you can only ring your speakers in addition to your headphones if the OS detects any other device other than the internal sound card so 3.5mm headphones wouldn’t work.

    If you are still running into the issue using supported OS devices, we will work on fixing it, but we first need your logs.

    To send your logs, you need to be on Skype Preview. You can download it from https://www.skype.com/en/insider/. Once you have Skype Preview running, send us your feedback and logs from the app by going to “Settings” , “Help and Feedback" and then clicking on “Report a Problem”.

    Thanks!

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    Lancer commented  · 

    I am still running Skype 7.41 because in Audio Settings it has a Ringing device option in addition to Speakers and Microphone. I pick up a Plantrontics headset to take calls, but I first want to hear the ring on the PC speakers. All the Skype 8 versions tried previously did not have a Ringing device option. In the current Skype 8, is this fixed now?

    Lancer supported this idea  · 
  5. 6 votes
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    Lancer commented  · 

    The problem is that the Skype website for user account configuration does not offer Caller ID phone number verification by call-back or email, so there is no way to set a landline number as the Caller ID. When logging into a Microsoft.com account, call-back and email verification options are offered, but not at Skype.com. Why not? A landline number cannot be verified by text message, but the Skype website only offers verification by text message and does not offer the necessary call-back or email verification options for landlines, so landline users are totally disregarded. As a landline user, I paid for a Skype subscription to call landlines and mobile phones, but when I call someone they don't answer because I have no Caller ID. It shows as "Unknown" or "Restricted", etc. That is not what I paid for. Please fix this problem ASAP. This is a priority issue and should not be a continuing problem without a fix.

    To the Skype Caller ID verification options, add phone number verification by call-back and email here:
    https://secure.skype.com/portal/main-page?page=callerId

    Lancer supported this idea  · 
  6. 8 votes
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    1 comment  ·  Welcome to Skype Ideas! » General  ·  Flag idea as inappropriate…  ·  Admin →
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    Lancer commented  · 

    Agreed. The problem is that the Skype website for user account configuration does not offer Caller ID phone number verification by call-back or email, so there is no way to set a landline number as the Caller ID. When logging into a Microsoft.com account, call-back and email verification options are offered, but not at Skype.com. Why not? A landline number cannot be verified by text message, but the Skype website only offers verification by text message and does not offer the necessary call-back or email verification options for landlines, so landline users are totally disregarded. As a landline user, I paid for a Skype subscription to call landlines and mobile phones, but when I call someone they don't answer because I have no Caller ID. It shows as "Unknown" or "Restricted", etc. That is not what I paid for. Please fix this problem ASAP. This is a priority issue and should not be a continuing problem without a fix.

    To the Skype Caller ID verification options, add phone number verification by call-back and email here:
    https://secure.skype.com/portal/main-page?page=callerId

    Lancer supported this idea  · 
  7. 14 votes
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    8 comments  ·  Welcome to Skype Ideas! » Settings  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Lancer commented  · 

    Agreed. The problem is that the Skype website for user account configuration does not offer Caller ID phone number verification by call-back or email, so there is no way to set a landline number as the Caller ID. When logging into a Microsoft.com account, call-back and email verification options are offered, but not at Skype.com. Why not? A landline number cannot be verified by text message, but the Skype website only offers verification by text message and does not offer the necessary call-back or email verification options for landlines, so landline users are totally disregarded. As a landline user, I paid for a Skype subscription to call landlines and mobile phones, but when I call someone they don't answer because I have no Caller ID. It shows as "Unknown" or "Restricted", etc. That is not what I paid for. Please fix this problem ASAP. This is a priority issue and should not be a continuing problem without a fix.

    To the Skype Caller ID verification options, add phone number verification by call-back and email here:
    https://secure.skype.com/portal/main-page?page=callerId

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