Becky Raymond

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  1. 332 votes
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    68 comments  ·  Welcome to Skype Ideas! » General  ·  Flag idea as inappropriate…  ·  Admin →
    Becky Raymond supported this idea  · 
  2. 456 votes
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    90 comments  ·  Welcome to Skype Ideas! » Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    Hi everyone, thanks so much for this request. We have thought this through and due to other high priority engineering that the product needs we decided to prioritize other user-requested items for now. Please keep continue supporting this Idea and we will review it again later. I’ll let you know if anything changes.

    - Petr

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    Becky Raymond commented  · 

    I too keep struggling to keep older versions. Custom contact lists is very important. Because every older version I keep trying eventually stops and I'm forced back into version 8 I am using Pidgin with the Skype plugin so that I can have proper notifications, customizable fonts, custom contact lists and resizable text input area.

    Becky Raymond supported this idea  · 
  3. 661 votes
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    192 comments  ·  Welcome to Skype Ideas! » General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you all for sharing your ideas! We have a lot of great feedback from you and we really appreciate it! We love the passion!
    We used to categorize your submissions with lists of multiple requests, however we’re overwhelmed now. Going forward we will only accept submissions with single requests. It will help us to better prioritize which features we will work on next and understand what is most important for you.

    Thanks for joining our community and helping improve Skype!

    - Petr

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    Becky Raymond commented  · 

    I agree completely with Lars especially about forcing users into this terrible version of Skype. Hotkeys are something not needed on a mobile but it's very important to me as a desktop user. I would like to see customizable hotkeys come back if I have to use this version. I had a setup where I could easily answer an incoming call with a 2 key combination for my left hand. This meant I did not have to move my mouse cursor from the positon it was in to answer a call. I am using the even worse Win 10 app because the desktop Skype 8 does not have split window. It would be nice if the desktop app had split window and customizable hot keys. That doesn't accomodate all my needs like Skype classic did but it would at least keep me as a paid subscriber while you work on putting back ALL of the features of Skype 7.

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    Becky Raymond commented  · 

    Allow us to use Skype classic! That is my single request.

    There are too many features missing for those of us use Skype for work. We can't wait around till you fix one thing at a time based on how many others find it important. There are features in the classic that some used and others do not but for those who use them they are important and now they are gone. While you are busy trying to figure out what single popular feature out of the many that are now missing that you can give back to us how about you open up Skype Classic so we can get back to work.

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    Becky Raymond commented  · 

    I was forced to upgrade from classic yesterday and today I am looking for a new program and plan to discontinue my subscription. I have used Skype for years but this newest version is indeed a backward step. The desktop version doesn't have split windows, the customizable hotkeys are gone, the windows 10 app that does have split window is clunky, I cannot categorize my contacts and it's now a huge messy list where I can't find anyone quickly, I don't see the notifications when someone comes online, goes offline, sends a message etc. It's a backwards mess. Classic should have remained available for those who wanted it. It worked perfectly on the desktop.

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    Becky Raymond commented  · 

    I agree completely with this comment. I was forced to update today after trying to keep Skype 7 since this whole version 8 thing started. This is terrible. I am not able to assign my own key combination to answer a call. I have been using my keyboard to answer calls in a way that is fast and easy for me. It's very difficult to use my touchpad when I'm in the middle of doing something and have my finger on the location I need to be so with a key combo I can easily reach with my other hand the two keys next to each other to answer the call without stopping what I was doing. Might not seem important to anyone else but this is incredibly important to me. I have no ability to seperate my contacts into categories and only have certain contacts showing in my customized list. Chat history? I need that, I need to be able to very quickly identify something in a past chat and sometimes I need to pull up different people and pull up different historical statements while on a call. I could do everything I needed in version 7 but this version 8 is worthless. I'm paying for this and getting absolutely nothing of value as of today. I am going to have to cancel this service and find out where everyone else who is canceling are going. People have been saying over and over we do not want this version 8 until you have added all of the items from version 7. Clearly nobody is listening.

  4. 2,063 votes
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    425 comments  ·  Welcome to Skype Ideas! » General  ·  Flag idea as inappropriate…  ·  Admin →

    We hear you. We love Skype version 7 too. We’re working to build the Skype experience you’ve come to depend on for so long on today’s platforms for today’s user. It would be impossible to bring back the full catalog of features available in previous versions of Skype all at once, our engineering systems just don’t work that way. We are committed to evolving the current Skype experience to match your needs over time. As we release new Skype features, we’ll update this site. You can also follow @Skype and @SkypeInsider on Twitter for the latest news too.
    Thank you all for your feedback.

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    Becky Raymond commented  · 

    It may be true that the team did not have enough time to add in all of the Skype 7 features but they could have left Skype 7 open until Skype 8 was fully complete. There are many of us that use Skype for work purposes and not just for fun. Something that doesn't affect many others like being able to assign my own hotkeys to answer a call is extremely important to me. There was a classic version still floating around so I downloaded that and had my hotkeys back and it made a huge difference. I stopped missing calls. They disabled that classic version and forced me to "upgrade" and this morning I'm missing calls again. I can't wait around for them to catch up. I'm already having to give my mobile number out to important clients to have them call my mobile instead of calling my Skype number just so I can use voice command to answer the phone and not ***** up the work I'm doing by having to use my mouse to answer the call. The next problem is not being able to resize the text input area. I am using the Pidgin instant messenger with the Skype plugin just so I can have a decent messaging window to handle my client services. The ONLY reason I have not yet left my paid Skype is because I haven't found another service that issues phone numbers. Once I find a replacement I'm done with this company because they forced people to move to Skype 8. It would have been fine if they left Skype classic open.

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    Becky Raymond commented  · 

    I was forced to upgrade to v8 and now testing other products. I will not be renewing my paid subscriptions. Skype 7 desktop should have remained available for desktop users until all of the version 7 features were brought back. v8 screwed up my entire workflow yesterday and after trying to make it work to be ready for business today my workflow is still seriously disrupted by things like no customized hotkeys, no notifications to know when someone comes online or goes offline, cannot adjust the chat message area to enter a whole set of instructions, the new desktop version doesn't have split message windows so I have to use the even more complicated Windows 10 app. The app would be fine on a mobile phone or tablet but is terrible on a desktop. I can't shrink the message windows down small enough to sit at the edge of my screen and not interfere with the browser where I am looking up records while in chat or call. The contacts area is a mess! Cannot categorize contacts into lists and only view those that are in the list. That makes quickly finding the contact you need very difficult. We needed the version 7. Without it workflow just doesn't flow.

    Becky Raymond supported this idea  · 
  5. 1,493 votes
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    458 comments  ·  Welcome to Skype Ideas! » General  ·  Flag idea as inappropriate…  ·  Admin →

    We realize moving away from older versions of Skype is an inconvenience and we’re sorry for that. We wouldn’t be moving everyone forward if it wasn’t absolutely necessary. Watch this site for news about features we’re adding to the current version of Skype and reach out to @SkypeSupport on Twitter if you need help getting settled in the new app.

    Thanks all for all the comments and votes around this topic.

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    Becky Raymond commented  · 

    Marc Su, Thank you! The working clean version of classic has been a life saver. Finally I am able to get some work done without missing calls then having to call back and apologize (very unprofessional & embarrassing) It's so nice to have my contact offline / online notifications again and to be able to resize my multiple chat windows and the text input area. I keep my active chats next to the CRM I'm working in and see when my client is responding while I'm working to pull up their account. It's really nice to be able to use my custom hotkeys to answer my call without losing my cursor position on the screen. Sharing my screen is again fast and easy and to be able to once again pull up a fast recent chat history for the person I'm working with is great. I am sure this will all go away soon but for now I am able to do my work. Thanks again Marc.

    Becky Raymond supported this idea  · 
  6. 106 votes
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    31 comments  ·  Welcome to Skype Ideas! » Settings  ·  Flag idea as inappropriate…  ·  Admin →
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  7. 138 votes
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    36 comments  ·  Welcome to Skype Ideas! » General  ·  Flag idea as inappropriate…  ·  Admin →
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    Becky Raymond commented  · 

    I was forced to upgrade to version 8 and I see you still cannot assign you own personal hot key combination for things like answering a call or hanging up. This issue makes Skype nearly useless to me. I kept version 7 because I needed the key combinations and since I still had 7 I kept my paid service but I now plan to discontinue my service.

    Becky Raymond supported this idea  · 
  8. 21 votes
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    4 comments  ·  Welcome to Skype Ideas! » General  ·  Flag idea as inappropriate…  ·  Admin →
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  9. 9 votes
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    0 comments  ·  Welcome to Skype Ideas! » Profile  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 23 votes
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    0 comments  ·  Welcome to Skype Ideas! » Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
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  11. 57 votes
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  12. 104 votes
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    4 comments  ·  Welcome to Skype Ideas! » Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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  13. 80 votes
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    8 comments  ·  Welcome to Skype Ideas! » Design  ·  Flag idea as inappropriate…  ·  Admin →
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  14. 91 votes
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    Thank you for the feedback. We are continuously working to improve the quality and functionality of Skype to meet your needs. Please continue to contribute your ideas — it push us to innovate, problem solve, and understand your needs.
    Thank you for helping us improve Skype.
    - Petr

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  15. 152 votes
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    10 comments  ·  Welcome to Skype Ideas! » General  ·  Flag idea as inappropriate…  ·  Admin →

    We work to make Skype work seamlessly on each of the platforms where it’s available. Please do share specific feedback on integration we may not have nailed yet. It push us to innovate, problem solve, and really understand your needs. We love this kind of feedback!
    - Petr

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  16. 303 votes
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    16 comments  ·  Welcome to Skype Ideas! » Design  ·  Flag idea as inappropriate…  ·  Admin →
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  17. 60 votes
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    2 comments  ·  Welcome to Skype Ideas! » Contacts  ·  Flag idea as inappropriate…  ·  Admin →
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  18. 264 votes
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    7 comments  ·  Welcome to Skype Ideas! » Messaging  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you all who voted for this suggestion! We are continuously working to improve the quality and functionality of Skype to meet your needs and really appreciate your support and patience. I’ll let you know if anything changes.
    - Petr

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  19. 29 votes
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    3 comments  ·  Welcome to Skype Ideas! » Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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  20. 105 votes
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    33 comments  ·  Welcome to Skype Ideas! » Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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