An error occurred while saving the commentJon commented
There are so many use cases why one would need to save a conversation. the ones that come to mind for me are to keep a record of work completed, or to have a report if a manager tells you to do something that you may not agree with. This day and age when so much work is done remotely, having a record of conversations is very important for many reasons.
It is currently too easy for someone to delete something they said, or the whole conversation and claim they were never told, or never had that conversation, or agreement, etc.
I personally know that all records are stored in a database file buried deep in a folder, but that is a pain in the butt to parse, when it should be a simple feature to save a conversation. It wont even let me highlight the entire conversation and paste it as some users are suggesting which is totally ridiculous. I'd think Microsoft would have a much better understanding why it could be important to keep records of a conversation.