If Skype credits are included with an Office 365 Subscription, at the rate of 60 credits per month, then we become owners of a product we paid for. If I add funds to my Starbucks card, Starbucks does not "expire" my funds if I don't use them by a certain date. That would be theft and fraud. This is no different. If I purchase an Office 365 subscription and then go a full month without using any of my Office products, what does Microsoft do? They bill me for another month, which includes another 60 minutes. I should therefore have 120 minutes at the beginning of the next month. There is no justification in expiring unused minutes. This is grounds for a class action lawsuit against Microsoft. Class action lawyers, are you reading this? Call me, I'll be lead plaintiff.

My Skype account is locked. , in the case of I don't have any notice, lock in our account, result in loss of millions of our company, contact customers lost years, from my country, I finally found the American customer service experience a lot of difficulties, I submitted countless times, according to the requirements of their hope Microsoft under the condition of considering we don't know in violation of the agreement and locked, returned to my account, but we contact the customer service they all reply every day we help us, because we are too poor, but Microsoft engineers in time and time again after receiving our request, inform us cold again and again, Say we SKYPE account and Microsoft account combines, they have no way to solve, excuse me, if Microsoft can't release my account, who we should contact, we are going to where the complaint, difficulties and helpless when spring is coming, we live like the cold of winter, we hope that under the condition of Microsoft in our so trust it, give us what we need to help, thank you

After repeated disconnection issues that were finally resolved due to Skype unnecessary add-ons suggest Skype dump add-ons like excessive emoticons, ability to send money etc which has degraded bandwidth and degraded video and audio quality. Was told by engineer Skype does it because competitors are doing it which is crazy. If you are No.1 in a field you don’t chase the people behind you who need add-one because their quality wasn’t as good. By “competing” with lesser applications Skype brings themselves down to their level with similar poor quality. Dump the extras and get back to Skype original functions of audio and video calling.