Welcome to Skype Ideas!

To help us build the best version of Skype ever, we have partnered with UserVoice, a third-party service, to create this site to hear your ideas so we can improve your Skype experience.

Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

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  • Share your ideas! But first check if it’s already been suggested and vote for your favorites.
  • If you have a suggestion that’s not listed yet, submit it.
  • Please include only one suggestion per post.
  • Ideas older than 5 months with less than 5 votes will be deleted.
  • If your submission is not a feature suggestion, it may be removed.


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The Skype Team


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  1. A good idea would be to stop charging an inactive account

    Apply a similar policy to paid products as to Skype credit. Rather than continuing to charge an inactive account temporarily suspend it/make it inactive - some sort of check that it is appropriate to be taking money.

    2 votes
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  2. 1 vote
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  3. Unlimited subscription to Ethiopia

    Just wanted to suggest having unlimited monthly Skype calls subscription for calls to Ethiopia as well.

    1 vote
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  4. Pay anytime.

    We should have the option to add subscription time without waiting until expiry. The option to pay anytime can better help manage budgets and other allocations

    2 votes
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  5. Confusing information about subscriptions

    As for subscription to call uk says landlines and mobiles yet vodaphone a large carrier in the uk is not covered.. there should be clear indication on which carriers are covered.. I purchased twice different subscriptions and had to spend time getting credits, even agent was confused.. which you should do more training to cover these issues. I should not be the one educating your agents.

    2 votes
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  6. why cant I get purchase history for the year, only month by month?

    Please provide an annual billing history. Monthly summaries make us do more work - make it easy for us to see annual billinghistory, since most of us have few items per month

    1 vote
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  7. Other products subscription offers

    And web browser you can open in Skype

    1 vote
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  8. Australian skype number is not covered by caller ID

    When we call someone from our skype, it will show the private number on other's screen and most people are not receiving the call due to the same reason. So can you please prioritise and help to set Australian skype number as a caller ID.

    3 votes
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  9. Stop making the options so deceiving!

    Make the options much more simple and easy to understand! Purchased a Skype Number under the impression I would be able to sent and receive SMS.... Nope! You have to buy Skype Credit for that... But wait! You purchased the wrong type of Skype Credit, the kind that only lets you make phone calls, not send SMS (even though that's not mentioned)... And oh yeah, it's almost 12 cents to send a SMS with the right type of credit when it should costs less than a 1/2 of a cent (see Twilio pricing).

    1 vote
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  10. I do not see a way to recall the allocated credits for a Skype member who is no longer associated with the firm #1493985971

    I do not see a way to recall the allocated credits for a Skype member who is no longer associated with the firm, I understand the policy that once allocated, the credit can not be called back but this is a fair ask. #1493985971

    1 vote
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  11. 1 vote
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  12. Well, the payment options for people on a Monthly Income needs changed or something.......

    Ok well, the population numbers on Disability is quite large, and I've found there are services that have nothing in place to aid us on Disability with our payments for services, like ensuring a payment only comes out on the 1st of the month to avoid problems with our bank accounts and stuff.

    1 vote
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  13. Affiliate

    I would like it if you started an affiliate program so that I could recommend your Skype local phone number service on my websites and to my contacts, with a discount code, and if they use the discount code the purchase is tied to me and I earn an affiliate commission.

    And the same for people who sign up for other Skype services and for the program/app itself if that getting users is worth something to you.

    Kind regards

    1 vote
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  14. It's RIDICULOUS that I bought a year subscription for a number and I reached a limit that didn't allow me to buy a year of minutes!

    You should allow people to use the same credit card to buy a year subscription of a number and a year subscription of minutes. It's ridiculous that I was advised to create a Skype Manager to buy credits to then buy the minute subscription. In addition, the unlimited subscription conveniently costs $30.50 but I couldn't buy those credits, I had to buy either $10 or $30. So for .50 I had to buy another $10 worth of credits! The answer I got was that I could use the extra money in my personal phone (I do not need this!). I…

    1 vote
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  15. "Busy Lights for Open Offices" by Skype with Skype

    Dear Skype Team,
    as an answer to all studies that have shown the big disadvantages of Open-plan Offices, just a few companies have made an effort to tackle the element of distraction by using "busy lights", that currently reflect either when you are in a call or in some cases communicate your Skypestatus to your office collegues (but compatibility has been critized). Why does not Skype itself create such a Product with a manual option to change the User's Skype Status with either a remote control or "buttons" at a "Busy Light" itself. (let the status control the light, but…

    1 vote
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  16. refund

    Permit refunds to all who request them via an Updated Terms of Service/ User Agreement - why upset users by hoarding their money?

    1 vote
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  17. New Skype number already in use by somebody else!

    I gather this is a known issue, at least a web search found complaints from two years ago.

    I got a new Skype number. Told friends to call me. Someone else answered. That can't be. But I called my own Skype number, and someone else answered, saying they didn't know anything about Skype, and I gathered she had had the number for quite a while.

    Very unsettling. I understand that Microsoft somehow buys or leases these numbers from the Telephone Companies, and wires got crossed. But c'mon man.

    How can this possibly continue?

    1 vote
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  18. Skype number SMS

    Skype number should be able to send MMS messages with photos and also the number should be able to be used for verification codes! It cannot do either of these now and that's a major disadvantage.

    4 votes
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  19. SkypeCredit

    There should be an option to top up the Skype Credit with desired amount. Otherwise I am limited to execute certain orders/purchases as the pre-specified amount only

    1 vote
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  20. Select Option / Facility to select which subscription to make use of

    Skype by default selects the last subscription to make use of. I have 3 subscriptions that I use at anytime and can't use the one I would like at times..

    This means that I might be charged world call rates for calls I would like to make back home.

    Please kindly vote this feature in so the relevant subscription can be utilized.

    1 vote
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