When receiving calls on Skype on the Windows 10 system, i can see the name appear, if the contact is in my saved contacts. The caller is identiifed - CLI.

I have thousands of contacts syncing from Outlook. The contacts are on my iPhone too.

When receiving a call on my phone (iPhone X) it only shows the incoming call number - NOT THE CONTACT. It only shows the contact name AFTER I HAVE ANSWERED THE CALL!

If i go in to Skype i can see the name and contact.

This is ONLY AFTER THEY HAVE CALLED. If they are calling it only shows a number.

I can also see in the recent contacts - on the iPhone recent call list - the contacts are only shown in red as a number. I have tried, as another suggested, to add the number to 'social profile'. This works for a few minutes and then when going back to the recent call lists, shows a number again,

The skype app does show contacts on the system but if they have a Skype account it doesn't show - from you local address book.

1) I can't call any of my 3,000 odd contacts without manually copy-pasting their number. This is very tedious on iOS.

2) Incoming calls show the number, but not the person calling, even if known to me. This is a safety issue. I'm paying for a Skype Number, but this functionality has been crippled.

This was reported over a year ago when the app was changed and this functionality stopped working:

https://community.skype.com/t5/iOS-Live-Event-January-2016/Iphone-Contacts-do-not-show-up-on-Skype/m-p/4440808#M224

Please update us on this. I am know i am not the only one having this issue.

Hello folks,

I am sure I am not the first one but et me try to explain my problem and see if there are any solutions for Skype Contact and Profile Management and Synching. Like many, I am using Skype across multiple devises and with Windows and IOS Devices. Let me go through the steps i take and explain the issues I don't have a solution for and limited the usability of Skype for Day to Day use. I validated these issues on multiple environments and with different Microsoft Skype accounts.

Important is the difference between Skype Profile Information of any contacts vs the Skype Contact Information which only holds the Name and Telephone numbers of contacts.

This scenario is performed on the following platforms: Apple iPhone 12 Pro IOS 14.3, Skype for IOS 8.66.0.76: Windows 10, 10.19042 and Skype for Windows 8.67.099 App Version 15.67.99.0.

IOS - Create new contact with multiple phone numbers, email and date of birth.
IOS - Open Skype and search for the newly created contact, select the contact and add contact to skype
IOS - Skype Select contact, open profile and validate the information.
IOS - Skype Select contact, open contact and validate information
Here are the issues I found so far:

IOS - Skype Profile Information of the newly added contact to Skype does not match the iPhone Contact Information. e.g Date of Birth is wrong.
IOS - Skype Contact after adding the contact from your local address book within Skype, Skype Contacts do not include any telephone numbers even they are shown in the Skype Profile for the contact and the IOS created address book information.
In addition I identified also issues with the syncing of the contact details to other devices such as Windows or other IOS devices:

Windows, IOS - Skype Contacts are synchronized including a telephone number, but only if maintained in Skype Contacts.
Windows, IOS - Skype Profile Information Details for a contact are not synchronized across devices and show blank. even since they are available on the source device and are represented in Skype Profile Information.
Long story short, Skype across multiple devises seem to have challenges when it comes to contact and profile details which makes it hard to use seamlessly across platforms even though it is within the Skype App Environment. The usual steps of uninstalling and reinstalling Skype, reabling "sync your contacts" on mobile devices etc. did not change the behavior and the issue still exists.

Thank you all for your help to be able to use Skype in the best way possible. I am interested on your input and what the solution will be.

Winni