False Pricing / Rip-Off
Start being honest with your call rates to land lines. Skype has become such a rip-off it is cheaper to use a real telephone. I bought a skype card telling me I have a fixed amount of call time but in reality the quoted times were just fantasy. The actual time was about 5% of your quoted time. I am waiting for the day when there is a real replacement that Ms doesn't have its hands on.