Signed out of Skype - Locked Account
Writing here as a last ditch effect since Microsoft has been absolutely reluctant in helping me this far.
I have had my Microsoft account for months, associated with my Gmail which I've had for even longer. The services I use are Skype and on my PC. I logged into my account for Skype. About a week ago I tried to get on my account and it said there was an issue and I had to go to my browser at accounts.live.com to get it working again. I did that and verified my account. When I logged in I saw a message saying that my account is temporarily closed and asked for a verification code to my Gmail. I got and reopened my account.
Went on to my Skype for the next day or two. Then when I tried to log in I got the same problem with my account being temporarily suspended. So I logged in to try and verify my account but it wouldn't let me saying I would have to fill out a form to try and get it reinstated. So I did that, and have to create another account so that can contact me somewhere. I'm told I'll get a reply in 24-48 hours about it. But actually it took a whole week.
I called Microsoft customer support about it at this time and they got my to fill out another form about account recovery which I did. Got an email confirmation about that form saying they'll contact me in 24 hours about my account.
About a week later I get this wonderful email in response to that first form I filled out about getting my account reinstated: https://imgur.com/xxdHkhI
I replied to the email explaining the situation. I honestly haven't done anything wrong with my account, especially not anything that I did knowingly. And I can't imagine I've done anything so egregious unknowingly either.
Got on the phone again with Microsoft support for the last hour. After a few moments, then boom! You've been signed out of Skype. I went to my email and replied the message I was sent. My account was the recovered the second time. I logged in again and within some minutes I was signed out again. I went again and asked on the same email why this is happening to me. The response I got said this as was written:
Microsoft disabled access to the account due to a serious violation of the Microsoft Services Agreementhttps://www.microsoft.com/servicesagreement/default.aspx#3_codeOfConduct.
As stated in the Microsoft Services Agreement, you will no longer be able to access any Services that require a Microsoft account.
For any subscriptions associated with the account, Microsoft will immediately cease charging the credit card on file for recurring charges.
Microsoft Online Safety
It's just so ridiculous. Such a ridiculous way to treat a customer. I haven't done anything wrong with my account. If they were worried about something with my account we not email me and get me to secure it? Why jump straight to closing it for good. And having 0 communication with you customers is absolutely ridiculous.
In conclusion, I suggest a response is given unto why this is happening. It's painful for me to get this done to me.