More Customization/Support for Skype latest version
Apparently, the new Skype version on Windows 10 doesn't support external call button like that of Plantronics Audio 628 unlike with the old versions. It renders the control button useless if Skype won't be able to support it. If it was able to do it before it should be able to do it on the latest version. It's like your update has gone backwards.
Not only that, you have very limited customization for video settings. I had a chat session with your tech support, Ryan Mercado, he even remote accessed my screen but still, there's no option to flip the video orientation horizontally for it to be mirrored. I was told on the old versions there are more options. That's not a good thing to now. The new version doesn't seem to have better features than the old one in my opinion because of this.