Make accounts unmergable, or at least let us edit the account name.
I have been an avid Skype user for a long time, which also means I created my account long ago. At that time, I did not spend much time in figuring out an account name that would work both proffesionaly and for hangout sessions with friends, but with age comes more responsibility and I need to use my Skype account for work related calls as well.
To my point, take back the old model where the Skype account and Microsoft account were not merged by default, making one able to delete one without deleting the other. This way, I could just reuse my old beloved hotmail and delete the old Skype account and get a new one with a user name I prefer. Or why not just let people change their user name (why isn't this an option!?), it's difficult from my perspective to understand what the big fuss is about in changing this.
I have read several posts pointing out they want to see this change, listning to the community might actually help in keeping people interested in your product and make sure they still have it in mind when it comes to both work or social related calls, instead of choosing a different service provider who doesn't make the smallest inconveniences the biggest hassle.
Please, oh please, make Skype accounts "unlinkable", deletable and customizable to our liking... It's frustrating.
PS. This is not the account in question, created long ago, with a dumb username.
PPS. Why is it so **** difficult to get in contact with a service employee by using the live chat option? You have to click trough increasingly dumber options generated by a robot to even get the option, which you don't even know will be offered eventually when starting the process, just found out they offer it after saying no a bunch of times to my luck.
This is a HUGE problem for LOTS of Users. the fix should be easy and/or obvious, but if there is a fix, I CANT FIND IT!