I should be able to contact Skype support with live chat
SKYPE support SUCKS!!! As a paying subscriber, at least I should be able to contact support, not having to go through a bunch of questions and does not have the issues I have. I just purchased skype credits and it does not show in my skype when I wanted to place a call. I have to log in to my account to see my balance but it does not show in my desktop skype.
Good news everyone! We already have this feature in Skype :) You can chat with our live support agents through our support page. Here is the link: https://support.microsoft.com/en-gb/contactus/skype/?needslogin=false&language=en
Hope it helps ;)
i still can't reach a live person. The worst support ever.
I agree, I just spent two hours on chat to finally fix the problem of not being able to log in and not being able to find the right help articles that could fix that problem.... I was not able to access chat for the last several weeks and so I lost a month and a half of paid services, which I was told I cannot receive reimbursement for?! Extremely bad service. I have now discovered Zoom and there are other providers, so I may just have to leave Skype if this is true! Very sad that this could be the way you treat your paying customers!
There is no method of reaching out for a support. This is not good enough. Reinstate Skype Live Chat Support.
Actual customer service with a person, not just a bunch of articles that don't solve your problem
Mark Millman commented
When you renewed my Skype last week you "gave" me a no cost Office365 Personal edition which is blocking my Office365Home edition and my family no longer has access to it as Personal is limited to a single user.
WHY IS THERE NO HUMAN SUPPORT FOR SKYPE -- It's maddening.