bring the option where you can unlink your skype account to your MS account and link it to another MS account
I have an embarrassing Skype username that i cannot change For this reason alone me and my colleagues have stopped using the service. Which is a shame because i really use to like skype :(
This is one of the reasons why i will try to avoid all Microsoft products. I don't want to use my 15 years old skype username sexyorange69 with my colleagues. Thats the reason i can't use my account, so we use other programms. Recomend you guys to avoid MS, because they can't add simple feature like that!
when MS first asked users to link accounts, there was option to unlink it in case you had multiple skype accounts (paid family vs free personal accounts). So if the user had made a mistake of linking the wrong account, they could fix it. Which project manager thought it was a great idea to remove that option??? Now you are telling are there are "many blockers both technical and legal" preventing to bring back a simple option? This seems like an excuse to hoard user data. If a company like Google allows users to unlink youtube account from their main google account, why don't Microsoft do the same for skype anymore?!
By stealth, MS obliged me to create a 2nd Skype account (without knowing that was what was happening!). For a couple of years I wondered what had gone wrong. I had lost my addressee list, my profile picture (replaced by a mirror-image "LG" logo, who knows why). It was not till I changed my credit card for payment in 2019 that I learned I had TWO Skype accounts, because I had only updated the credit card for ONE. Now I have gone through a tortuous process of transferring the balance from the unwanted account to the one that holds my contacts and username. But I find that Skype still tries to log in my unwanted account. Even after deleting ALL cookies etc, I can log in once to my preferred account; and then on logging out, the 'snail trails' still log me back in to the unwanted account. How can I get rid of this without DELETING both accounts, along with my MS account!! I do not wish to delete my MS account YET, although I am increasingly tempted to do so!
Microsoft you screwed millions of users by forcing us to link accounts with skype! Bring back the unlink feature now! Skype should be separate from your Microsoft accounts. Just because you bought Skype doesn't make it right to merge them together. I hope you're reading these comments and look at the mess you've caused.
Please design Microsoft services separately from Microsoft IDs.
Simon Biggs commented
Have Skype or Microsft provided any feedback on this issue.
It effects so many of us
How hard is it to add a feature that was already there before? What exactly are Skype "developers" doing? Why do they keep getting paid for breaking what was already working fine to begin with?
Stop adding useless features and "improving" the outer appearance. Why not work on the real design of how it actually works that is seamless and convenient for users?
Providing an option for LINKING/UNLINKING Skype accounts to/from your desired Microsoft account shouldn't be that hard. People change emails for a number of reasons (i.e. switching from work emails). Nobody wants to be forced to delete an entire history of messages and an entire account just to make a new one with an ugly generated ID that you can't even choose or change!
I was trying to merge my accounts and one of the "guides" I found on the internet suggested for me to start the process of creating a new Microsoft account and this will merge my skype & microsoft. Sadly this didn't happen. When I reached out for help from Skype support (RYAN M.) the representative was extremely kind and professional, but after checking upon my case, he mentioned that currently this is not allowed - i.e. merging these accounts. I really hope this could be resolved in the future.
We live with the fear of our skype ID being linked to a Microsoft account that belongs to someone else.
Allie Swindlehurst commented
Linking multiple microsoft accounts together so that old accounts can be merged with new accounts without having to lose the information from the old accounts.
Automatically linking accounts and then not allowing to unlink is not only a huge mess, I believe it is also illegal! I want my account unlinked since it got merged with the wrong account - I NEVER WANTED THOSE ACCOUNTS LINKED IN THE FIRST PLACE.
Alexis Mai commented
I had an issue recently where one solution was to migrate my details over to a Microsoft account created by my university.
However, it seems there is currently no way to transfer Skype accounts at all from one Microsoft account to another.
This is such a HUGE issue with ZERO support from Microsoft. You guys need to get your Sh!t together and fix this. Your fascist, monopolistic, forced merging of random accounts is so bizarre, and then your help staff deny it ever happened. "The account owner had to agree to merge the accounts" WHO TF is the account owner when you merge 2(or more) separate peoples data into 1 account? WTF is wrong with you Guys? (and Girls)
Nick Georgiev commented
This is a serious issue. My partner was logged in Windows using his MS account. I opened Skype for desktop and signed up with my old Skype account which was not linked to anything. It was automatically linked to his hotmail address. Considering I have paying features (Skype-In, credit for Skype-Out), there are a few huge issues:
1) I need to ask him to enter his password every time I need to set up skype on new device. Issue: Partner can know my contacts and login on his devices
2) if we split up, I have no longer access to my account
3) he can use/abuse my billing information
I do have a MS account and I would be happy to have a "replace" MS account functionality as a workaround until a proper unlink is developed.
I'm raising this question for I don't know which time again. The reason being that my mother's Skype account got linked to MY microsoft account by mistake and it's really inconvenient. My old Skype account does not have a Microsoft account associated with it (at least not an explicitly created one). I know this question has been raised before and the answer is that it's impossible to unlink a certain Skype account from a Microsoft account, but to me that just sounds like laziness and "I can't be bothered" type of attitude.
The reason I'm so annoyed by all of this is that I don't want to close either my Microsoft or my Skype accounts. I think you can all understand the reason (Skype account since 2007, lots of contacts, etc... Microsoft account has a lot of information in it like OneDrive files and so on).
My point is that this was possible before (around 2015ish) and it has been made impossible. This is just bad software design. I mean what is this link between the accounts anyways? Some database column containing a value which is the ID of the account? Do Microsoft seriously believe that its that hard and impossible to change such a thing???
Again, this is just poor software design and bad attitude. Furthermore unlinking a Skype account is a valid use-case and I've seen countless forum threads on different forums asking this and getting the same "It's impossible" answer.
My husband's and my microsoft/skype accounts have become merged so I now have to use his contact details to access skype. Please allow 'unmerging' of accounts so that I can have my own account.
Agreed. I had a great setup, with a separated Skype User Account. Then the upgrade happened and I had no choice. Now my address book that I had for years is gone, and replaced with names I either don't recognize, or haven't been in contact with in years because they are old contacts.
Clients should have an option. This was a business decision made to secure client use across platforms, not at all based in putting the client first.
Until this changes, I will no longer be using Skype.
Unlinking option would be extremely helpful.
Fix inability to attach old Skype account to existing Microsoft account, as explained to me by your support team.
This means that if I want 2fa on Skype I'll need 2 separate Microsoft accounts.