Improve performance - Skype should have a minimal memory and cpu footprint
Most of the time Skype is running in the background as non-active application. When it does and is idle (not processing user input), it should consume zero cpu and have a minimal footprint.
Skype need to be able to keep the most essential parts from getting swapped out to ensure a snappy, fast and lag-free response when a a call or message is received, or when the user wants to interact with the Skype application.
When Skype is active it still need to use minimal cpu and memory, so to not interfere with other activities the user is doing while using Skype.
Thank you all for the feedback. We are continuously working to improve the quality of Skype. Please feel free to report any crashes or performance issues on answers.microsoft.com including steps that lead to a crash so that the community can help troubleshoot the issue.
Stefen Hudson commented
It's almost November 2020 and this is still an issue.
Guys, gals, and nonbinary, I know you're trying your best, and believe me I appreciate it. In all seriousness, maybe it's time to let this web app stuff go. Skype and other programs like it are running in their own separate operating systems. For each Electron app we run, we're running another operating system (versions of Chrome OS) in addition to Windows. When developers build applications this way they're at the mercy of the limitations and problems of the operating system they're running in. Try as I might, I can't understand how this is even remotely acceptable. I understand that it's probably easier on developers since they don't have to worry so much about things being cross platform, but we the users have to deal with the end result. The end result is a very resource intensive and slow application that has no right being so resource intensive and slow.
I'll admit that web apps are probably good for some things, but sadly I don't think Skype is one of them. Skype should be written in a regular programming language as a native application for each operating system it's meant for. Would it cost more money to code and maintain? Probably. Would everyone have the same experience no matter what platform they use? Maybe not. Will there still be people who have issues? Sure. no software is perfect.
What I'd really like is for someone to explain what makes all of this worth it. What can possibly be worth web apps being such a pain that Skype needs to be one?
Emiliano Magliocca commented
"working on it" and you just moved to electron, now the app uses double resources than UWP ... time to uninstall it
Skype Helper is using 630Mb of memory when I'm doing absolutely nothing with Skype!
Simon Hailes commented
Skype seems to use 8% of my 12 core machine after a network change - doing nothing - e.g. moving from wireless to wired (on the same LAN, but different IP address). Stopping it from the icon and restarting, the CPU use drops to zero.
Hope this insight helps the developers identify this fault.
We get tired of reporting. The same **** different version. My PC boots faster than Skype loads. is Trash.
Franz Gsottbauer commented
The newer versions are even worse than the earlier ones. What exactly were they working on? The resource consumption is enormous for a communication tool.
I noticed that starting with 8.55, Skype now uses 6 processes instead of 4. This is common for other Electron apps, like Teams, but I wonder what the improvement is specifically by doing this.
In other words, for using more memory, what are we getting, exactly?
I have a good internet speed unlimited fiber at 20mbps but the video quality of my interview to a client based in Japan is not good. The video is latent and most of the time stopped but audio is still good quality. Is this something to do with the internet in Japan? or my laptop?
Actually i have latest version an sometimes Skype consume more than 1400mb RAM.... it is too big... I have more than 3000 contacts.
The problem is that Microsoft like Google or Facebook wants to collect as much info about you as it can. Wants to be a big boy too. As a result it follows through dubious Skype sub-programs all what you do on-line, all your photos, messages, etc. and simultaneously uses us as the guinea-pigs fore testing its "improvements" written by cheap programmers. They just don't give a f***k.
Charles Roddie commented
Why are you giving Windows users this junk? Windows users deserve a real app not a webapp.
find the Skype.exe file and right-click this and select Properties. In the Security tab click Edit, then select ALL APPLICATION PACKAGES. Put a check next to Write in the Allow column and finish off by clicking Apply, then OK. Head back to the Task Manager to see the change.
Reverting to the Previous Version of Skype:
Skype is slowing down my computer. It uses a high % of my memory. When I turn on my computer I have to end task every time.
P. Off commented
Stop "improving" things by screwing things up. Since I was forced to update, I have had to put up with repeated unwanted reinstalls which often fail leaving me with no Skype at all. I then have to do a manual re-install. This is a widespread problem. Here's a suggestion: make sure the frigging thing works before you mess up users' experience and waste their time by forcing a broken "improved" version on them.
Billy Bùi commented
Have you had any update on this? Since you completely terminated the classic skype, at least work on the new one seriously. The Skype 8 (lastest version 8.42) is still lagging as **** whenever I focus on it. I don't know what make Skype using enormous amount of CPU but it need to be fixed soon.
[Deleted User] commented
Skype it so slow that I don't use it
User interface is tooo sloooow. it takes 30 sec to answer a call, 10 sec to open a menu item and about 1 minute to start a call.....
classic skype was working fine performance wise.
no other performance issues with my syste
same issue here, CPU at 50-90% on skype 8.3..... video call freezing..... so I am using whatsapp on tablet and it works like a breeze :-)