Welcome to Skype Ideas!

To help us build the best version of Skype ever, we have partnered with UserVoice, a third-party service, to create this site to hear your ideas so we can improve your Skype experience.

Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

How it works

  • Share your ideas! But first check if it’s already been suggested and vote for your favorites.
  • If you have a suggestion that’s not listed yet, submit it.
  • Please include only one suggestion per post.
  • Ideas older than 5 months with less than 5 votes will be deleted.
  • If your submission is not a feature suggestion, it may be removed.


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The Skype Team


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  1. Connecting old Skype account with new MS account

    Hi. I have had a Skype account since before it was a MS product. You created a new Skype account for my MS account, which isn't that one.

    My MS account is connected to my MS365 subscription and my Skype account is connected with a Hotmail email, which became it's own MS account.

    Please allow me to merge the Skype account with my new MS account.

    1 vote
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  2. unable to add billing method

    unable to add billing method

    1 vote
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  3. Delete Account

    I want to disconnect my Skype account from my Microsoft account and delete it.

    1 vote
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  4. Please give students discount as alot of us are on loans

    It would be helpful if skype gave student discounts instead of having to pay $100+ for yearly subscriptions. Especially during the COVID-19 times when everything is shut down and alot of people are laid off work. And many students are often in alot of debt after they graduate from college/university and looking to get into the work force

    1 vote
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  5. D

    Does Microsoft has any plans to de-link the Skype and live email account? Its pretty scary and heavy handed when one reads the message of whole Microsoft account deletion when one tried to close the Skype account. No such warning comes when you first open the Skype account! I ended up with two account by accident and now I am not able to delete one of the account due to same reason.

    2 votes
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  6. 2 votes
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  7. 1 vote
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  8. I’m getting emails for an account other than my own

    I get emails daily about payments on an account in Ecuador under my email the only problem is that’s not me and I have an account under my email already. I need to stop getting these emails

    1 vote
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  9. Return money in blocked account back to transaction account

    There should be option for getting refund to the bank account from which the last transaction has happened in case skype blocks your account so that if there is a fraud the money goes back to the original bank account holder.

    1 vote
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  10. Phone support

    I just had the most frustrating time dealing with Mark Francis in your support team. I had to go over things several times with him when a phone support conversation would have been so much simpler. I had to download the Skype app twice to finally get my Skype to work. He kept suggesting things that were not working and finally on my own with no help from him I decided to redownload the Skype app and finally got it to work. This is the problem with support texting - trying to get someone to understand your issue. Ridiculous that…

    1 vote
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  11. Ability to change "Skype Name" without deleting e-mail account.

    Ability to change Skype Name if it so happens to be now attached to my professional e-mail. Prior to Microsoft buying Skype, I had a unprofessional skype name which at the time during my youth of late teens to early 20s was appropriate but currently is not professional and it's attached to my professional e-mail.

    1 vote
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  12. I Wanna to Change Skype Name

    Wanna To Change Skype Name. U must to have a Button can Change Same another data

    2 votes
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  13. Pin Button

    It would be much much greater if Skype has feature/button to pin some important messages. Thank you, lovely team!

    1 vote
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  14. skype name

    Please allow us to change our skype name. It's automated right now and I don't want to be user 234287457029301. Make it more personal please.

    1 vote
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  15. Worst service online chat and your company does not care for clients during this pandemic and you accuse them of taking prmos they never h

    you guys have slow chat and your agents don't care and neither does your company. you accused me of using a free promo that i never did and your staff were told that i am working here is the info add the promo yet they continue to bother me during a work call

    Hey Gates you have billions we don't so do something to help the users of your brand and that is why when your company name comes up on surveys i put the worst review possible

    1 vote
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  16. Digicel

    Allow new Digicel Samoa Mobile range +685 7300000 to +685 7399999 to be recognized on the system. Currently invalid when used on signup page

    1 vote
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  17. Refund unused credits

    Refund unused credits either to PayPal, Venmo or other ways if original payment method is no longer available. Also, refund whenever requested. If I choose to stop using Skype, I should get all my Skype credit back

    2 votes
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  18. Select Reactivate Credit - Your challenge for the day - try it for yourself

    Try actually having a button you can click on that has
    "Select Reactivate Credit." written on it, I've tried two android phones, an Apple laptop, an Ipad and a Win 10 laptop, no joy - had to search through reams of forum stuff for a link.

    Makes the OH SO SIMPLE process

    "How do I reactivate Skype Credit?
    Sign in to your account.

    Select Reactivate Credit."

    completely impossible for the novice but some of us are a bit more determined.

    That and turning your credit off and sending what looks suspiciously like a pfishing email to tell you rather than…

    2 votes
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  19. Respeten aviso de llamada a fijos y moviles de TODO el mundo en skype

    Respeten aviso de llamada a fijos y moviles de TODO el mundo en skype. El aviso de mi cuenta skype dice que tengo una suscripcion de "60 minutos a telefonos fijos y moveles de TODO EL MUNDO;1 mes con Office 365", sin embargo no funciona asi...e intentado llamar a movil a España y Chile y no funciona ...

    EXIJO RESPETEN LO INDICADO !!!

    1 vote
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  20. Replacing expired, compromised or canceled Debit/Credit Cards

    When Customers need to update their billing payment options online, there should be a simple approach such as Deleting the current Card and Adding the new Card details. Once added, simply 'linking' the New Card details to the existing Subscription should suffice. As far as the Auto-Charge goes, that should be a 'separate option' given at the time the New Card details are being added.

    2 votes
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