My idea is for you to not fool your customers. Instead of ghosts sitting after IVR get some real humans. I need to setup IVR and your own IVR drops calls after a beep. And I am calling during your hours of contact. Not the first time I have had a poor experience with skype support. Your team members do not know things about your own products that I know. I think you are easily the worst tech company in the world. You have email lags etc even with microsoft's own email service. What a useless tech company you are. I have been trying to convert my skype number to skype for business for months. No response, no support, no information. Pathetic people to deal with

Ich hatte im Januar 2020 eine Festnetznummer gekauft, da meine Adresse im Skypekonto aber nicht aktuell war, wurde die Nummer wieder gelöscht ohne richtige Information und ohne das mir das Geld zurück bezahlt wurde, war ein 12 Monate ABO, nicht mal 1 Woche hatte ich die Nummer. Automatisch die Nummer löschen geht, aber das Geld zurück schicken nicht... SEHR ÄRGERLICH da es mir nicht sofort aufgefallen ist, und ich sowas auch nie erwarten würde, habe ich mich erst jetzt darum gekümmert, leider heisst es nun das Geld nur innerhalb 6 Monaten zurück bezahlt werden kann...
WAS FÜR EIN GANZ SCHLECHTER SERVICE UND KUNDENBEHANDLUNG

Hi, I pay for a Skype telephone number near where my mom lives. I've recently upgraded my phone to a Google Pixel 5 and I've noticed that when I receive telephone calls, my phone rings once and then it subsequently vibrates for each ring. I put a question to the Skype community asking if there's a way to configure my phone so that it rings multiple times.

Daniel, an Independent Advisor, responded saying the following -

I've tested the issue on my Android phone, apparently, all available ringtones for incoming calls are short. I'm afraid this is a current limitation of current Skype.

Unfortunately this current limitation of Skype. The Skype application doesn't have the option to prolong the number of rings before the call drops.

I ask the Skype development team to urgently address this issue, because I'm missing telephone calls. I don't always hear my phone ring the first time and subsequent rings are in the form of vibrations. I appreciate your attention to my request.

I was intending to use skype as a second phone but not being able to make sense of the billing charges has made me think twice, connection charges don't tally with the statements and amount charged for a call. Statements MUST include the connection fee for EACH call, if I am paying for something I want to know how much I am paying this must be obvious to anyone preparing statements. The reason I am annoyed about this is simply this: After calculating the cost of the call using the info displayed before I made the call I couldn't find a list of connection fees, after an hour of searching I found a foot note that did not tally with the price I was charged for the call. This is totally unacceptable ALL PRICES must be transparent there should be no hide charges the monthly statements MUST include ALL charges. I sincerely hope someone will take note and make fundamental changes to the billing method. Thank you.