Welcome to Skype Ideas!

To help us build the best version of Skype ever, we have partnered with UserVoice, a third-party service, to create this site to hear your ideas so we can improve your Skype experience.

Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

How it works

  • Share your ideas! But first check if it’s already been suggested and vote for your favorites.
  • If you have a suggestion that’s not listed yet, submit it.
  • Please include only one suggestion per post.
  • Ideas older than 5 months with less than 5 votes will be deleted.
  • If your submission is not a feature suggestion, it may be removed.


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  1. 3 votes
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  2. Blocked Skype account two weeks business ruined

    To no customer support @ Skype alias Microsoft scammers of business on Skype

    For two weeks I have told my friends clients & colleagues
    Micro soft delivers no customer support.
    I changed from Apple to Microsoft.
    Everything functioned well with Apple.
    Now my new Microsoft operating system is useless.
    My business is ruined three patients died...

    I have used Skype 15 years
    now Skype logs me out
    for two weeks I have been logged out
    I have access to Microsoft account
    Skype account
    cannot open my Skype page.
    Patients rely on contact no contact
    some die.
    I cannot access my…

    1 vote
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  3. Aka. Mscompliencelock

    Problem in aka. Mscompliencelock. Com

    1 vote
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  4. Deletion

    I had a file that was shared with me on Skype, which was deleted after 30 days. This has incurred a big financial loss to me. Surely there must be a way to retrieve the file since it has been on Skype´s server? Your customer service people says no -- this needs to be improved.

    1 vote
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  5. Login change

    I want to change my Login, because i created it when i was a child. And now, i need a professional Login.

    5 votes
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  6. Recover account skype (password)

    Microsoft need to have option recover account skype with phone number and mail adress by sending verification code to both!!!! all other links that Microsoft currently have for some people just do not work !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Thank you for effort and help. Hope this can be in future

    2 votes
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  7. 2 votes
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  8. Keeping only one Skype account

    For some reason I have two Skype accounts. I only want to keep one (apparently a legacy one). How do I delete the unwanted Skype account without losing accesss to my hotmail account ? The Skype account I want to delete has a username that is the the same as my hotmail email address and also the password is the same as my Hotmail account.

    1 vote
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  9. Please fix the following issue.

    At some point in the last month, I stopped being able to access my Skype account using my gmail address <firstname><lastname>@gmail.com. Instead I was directed to the account associated with a slightly different gmail address, <firstname>.<lastname>@gmail.com. I'm guessing there was some consolidation of similar gmail addresses done. This made my Skype account (which had paid subscriptions) unusable. After 2 1/2 hours of discussions with the helpdesk, the outcome was that I had to just say goodbye the that account, create a new one and sign up for a new skype local number (obviously a problem to have to change my…

    1 vote
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  10. Automated skype name is such a horrible design for new accounts

    Really! I wanted to set my family up with personalized Skype ID but the option is not available any more for new accounts. It's no wonder why none of my contact use Skype Services any more, even if I tell them that's how they can reach me.
    MS needs to change this back for their users.

    1 vote
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  11. SIP support

    I would love to use my Skype and my office SIP account in the same Skype app. So, I can receive calls from the office's PBX and the Skype ones.

    3 votes
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  12. Make adding security info easier

    I have to wait 30 days for the secuirty info to update before I can use the program on my new computer. This is extremely inconvenient for me and if did not happen to have my old device it would be impossible for me to use it at all. Your reset password form doesn't work either because it comes back saying not enough info everytime. There must be a better way such as maybe people can phone answer a few questions about their identity and then they customer service rep can do it right away and you can get back…

    1 vote
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  13. Inform customers of the new policy of limiting auto-recharge to two recharges, so they don't have calls unexpectedly terminated.

    Inform customers of the new policy of limiting auto-recharge to two recharges, so they don't have calls unexpectedly terminated.

    1 vote
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  14. Block and unblock

    There should be an option where you can block and unblock a number just incase it was a mistake.

    4 votes
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  15. 4 votes
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    1 comment  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  16. Keep me logged in

    Keep me logged in

    3 votes
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  17. to be able have more than one account; at least two

    I'd like to have 2 skype accounts; one for social and the other for my teaching activities.

    1 vote
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  18. Make your entire billing, payment, and subscription management NOT HORRIBLE.

    Skype account management was horrible in the pre-Microsft days and it's just as horrible now, mayb eworse. I got an email saying that I had to update my payment information. I went to the Skype site and it was a convoluted mess but I found a place to put credit card information. Then I waited a day or two to see if it would "take", but received another notice that there was a problem with billing.

    So I contacted chat/support and they led me to entering my credit card information into the Microsoft site. But then they led me to…

    1 vote
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  19. Complaints Proceedure/Contact details

    There needs to be a dedicated process for making a complaint about the service provided by Microsoft/Skype. I have been waiting for over 149 hours now for my account to be unlocked. All 'Live Chat' seem to be able to do is to flag it and promise every morning that it will be resolved within 24 hours... the resolution hasn't happened thus far.
    There seems to be no process anywhere that I can find for making a complaint and having that complaint processed and dealt with. It would be a welcome level of service.

    2 votes
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  20. Skype Credit

    Let ME decide how much credit I want to add to my account when it runs low! It should not be not limited by previous monthly use, as my needs very monthly by quite a lot!

    2 votes
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