Welcome to Skype Ideas!

To help us build the best version of Skype ever, we have partnered with UserVoice, a third-party service, to create this site to hear your ideas so we can improve your Skype experience.

Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

How it works

  • Share your ideas! But first check if it’s already been suggested and vote for your favorites.
  • If you have a suggestion that’s not listed yet, submit it.
  • Please include only one suggestion per post.
  • Ideas older than 5 months with less than 5 votes will be deleted.
  • If your submission is not a feature suggestion, it may be removed.


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  1. 2 votes
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  2. Keeping only one Skype account

    For some reason I have two Skype accounts. I only want to keep one (apparently a legacy one). How do I delete the unwanted Skype account without losing accesss to my hotmail account ? The Skype account I want to delete has a username that is the the same as my hotmail email address and also the password is the same as my Hotmail account.

    1 vote
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  3. Please fix the following issue.

    At some point in the last month, I stopped being able to access my Skype account using my gmail address <firstname><lastname>@gmail.com. Instead I was directed to the account associated with a slightly different gmail address, <firstname>.<lastname>@gmail.com. I'm guessing there was some consolidation of similar gmail addresses done. This made my Skype account (which had paid subscriptions) unusable. After 2 1/2 hours of discussions with the helpdesk, the outcome was that I had to just say goodbye the that account, create a new one and sign up for a new skype local number (obviously a problem to have to change my…

    1 vote
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  4. Automated skype name is such a horrible design for new accounts

    Really! I wanted to set my family up with personalized Skype ID but the option is not available any more for new accounts. It's no wonder why none of my contact use Skype Services any more, even if I tell them that's how they can reach me.
    MS needs to change this back for their users.

    1 vote
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  5. SIP support

    I would love to use my Skype and my office SIP account in the same Skype app. So, I can receive calls from the office's PBX and the Skype ones.

    3 votes
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  6. Make adding security info easier

    I have to wait 30 days for the secuirty info to update before I can use the program on my new computer. This is extremely inconvenient for me and if did not happen to have my old device it would be impossible for me to use it at all. Your reset password form doesn't work either because it comes back saying not enough info everytime. There must be a better way such as maybe people can phone answer a few questions about their identity and then they customer service rep can do it right away and you can get back…

    1 vote
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  7. Inform customers of the new policy of limiting auto-recharge to two recharges, so they don't have calls unexpectedly terminated.

    Inform customers of the new policy of limiting auto-recharge to two recharges, so they don't have calls unexpectedly terminated.

    1 vote
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  8. Block and unblock

    There should be an option where you can block and unblock a number just incase it was a mistake.

    3 votes
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  9. 4 votes
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  10. Keep me logged in

    Keep me logged in

    2 votes
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  11. to be able have more than one account; at least two

    I'd like to have 2 skype accounts; one for social and the other for my teaching activities.

    1 vote
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  12. Make your entire billing, payment, and subscription management NOT HORRIBLE.

    Skype account management was horrible in the pre-Microsft days and it's just as horrible now, mayb eworse. I got an email saying that I had to update my payment information. I went to the Skype site and it was a convoluted mess but I found a place to put credit card information. Then I waited a day or two to see if it would "take", but received another notice that there was a problem with billing.

    So I contacted chat/support and they led me to entering my credit card information into the Microsoft site. But then they led me to…

    1 vote
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  13. Complaints Proceedure/Contact details

    There needs to be a dedicated process for making a complaint about the service provided by Microsoft/Skype. I have been waiting for over 149 hours now for my account to be unlocked. All 'Live Chat' seem to be able to do is to flag it and promise every morning that it will be resolved within 24 hours... the resolution hasn't happened thus far.
    There seems to be no process anywhere that I can find for making a complaint and having that complaint processed and dealt with. It would be a welcome level of service.

    2 votes
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  14. Skype Credit

    Let ME decide how much credit I want to add to my account when it runs low! It should not be not limited by previous monthly use, as my needs very monthly by quite a lot!

    2 votes
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  15. Your product is very disappointed!!!!

    My Skype account got lock and when I tried to submit the form to unlock it, I wasn't able to. I contact support team but they said it was due to version upgrade that some user con not submit the form. These sounds like downgrade to me more than an upgrade. Very disappoint with microsoft product right now, you guys don't deserve your reputation at all. considering moving my email else where and suggest everyone to consider it too.

    Hope everyone stay safe from covid-19 and away from microsoft.

    3 votes
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  16. Recover old skype account trough other phone number

    I can't access my old skype anymore, and i tried everything, which resulted to be blocked. Please consider recover trough different email or phone number.

    2 votes
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  17. アメリカのSkype番号でもSMS受信できません

    アメリカのSkype番号を取得して、GoogleアカウントのSMS認証に設定しましたが、コードが届きません。
    以前まで受信できてたのに、ここ数週間は全くSMSを受信できません。
    どうにか解決してください、お願いします!!!

    1 vote
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  18. логин

    можно как-то поменять логин скайпа? можно как-то это сделать?

    1 vote
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  19. Delete account

    I hope my Skype account could be deleted permanently without needing to wait for 60 days. I need to delete it but always tempted to go back. This waiting-days is too long.

    3 votes
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  20. Classic Skype sign

    Please bring back old/classic way sign in to skype. I don't like the new one and having strange id name.

    6 votes
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