Welcome to Skype Ideas!

To help us build the best version of Skype ever, we have partnered with UserVoice, a third-party service, to create this site to hear your ideas so we can improve your Skype experience.

Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

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  • Share your ideas! But first check if it’s already been suggested and vote for your favorites.
  • If you have a suggestion that’s not listed yet, submit it.
  • Please include only one suggestion per post.
  • Ideas older than 5 months with less than 5 votes will be deleted.
  • If your submission is not a feature suggestion, it may be removed.


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The Skype Team


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  1. Refund unused credits

    Refund unused credits either to PayPal, Venmo or other ways if original payment method is no longer available. Also, refund whenever requested. If I choose to stop using Skype, I should get all my Skype credit back

    5 votes
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  2. Personalised Skype name

    I think it would help a lot if our skype name can be personalized. That way it'll be easier for us to share and add new people on skype.
    Plus numbers and random code is just not appealing bcuz i can come up with a lot of catchy name to use as my skype name

    4 votes
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    2 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  4. Download Skype Call History Log

    Please create the ability to download call logs for each contact on Skype. It would be great if it was in a .PDF format that clearly shows Contact, Date, Time and Duration of call. Also which type of call Audio or Video.

    5 votes
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    1 comment  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  5. WE NEED TO CHANGE OUR SKYPE ID....AUTO GENERATED BY SYSTEM WHICH IS SUPEEEER RANDOM. HARDLY TO REMEMBER. GET SUPER DISSAPOINTED!!!

    WHY SKYPE ID CAN BE SUPER RANDOM WHICH IS MADE US SUPER DISSAPOINTED.
    LIVE:....SJSBSGA....JSNSNSNS

    IT'S HARDLY TO REMEMBER!!!!

    I BELIEVE MANY OF US GET DISSAPOINTED BECAUSE OF AUTO GENERATED SKYPE ID BY SISTEM WHICH IS SUPER HARDLY TO REMEMBER!

    WE NEED THE FRIENDLY FEATURE BACK WHERE WE CAN MODIFY OUR SKPE ID.

    PLEASE DO HELP!

    5 votes
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  6. Merge skype accounts

    We should be able to merge both skype accounts. The legacy account and the 2nd one with the 60 minutes for free calls.

    6 votes
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  7. Add account merge feature. Means Microsoft account and Skype can merge

    Please merge and delete account by customer information. Right now I am facing multiple issues here. When I try to open hotmail Id always create new account. I would please merge Skype account with hotmail id. Also please add one features. Customer until don’t want to create Skype account by hotmail you don’t create. This only facing old Skype users

    4 votes
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  8. Lets see- how about CANCEL SKYPE ACCOUNT. That's it.

    Find an EASY BUTTON to click CANCEL account. It's impossible to find a way out of the

    2 votes
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  9. Name change, 2 Skype accounts connected making to much of a chaos

    there is a big chaos in all of this, i have for some reason 2 Skype account connected one to another !!! so so so confusing !!! please make 1 Skype !!!! no need for this live one !!!!! PS make deleting Skype from Microsoft account available !!!! without deleting Microsoft account !!!!!!! please fix this big chaos.. if this was my company i will fire people left and right for this messs !!!!!!!!!


    1. one skype , connected to other skype !!!!!!! no logic

    2. unable to delete skype acc without deleting the microsoft account

    3. very chaotic interface for every of…
    4 votes
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  10. account problem

    Hi. I found the skype app doesn't work on Samsung Galaxy S9

    1 vote
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    1 comment  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  11. Allow Changes to Skype User Names Especially for Trans Individuals

    have to delete my entire Microsoft account and start a new one just so I don't have to tell people my deadname when I want to use Skype. I have multiple subscriptions that I'm going to have to figure out how to transfer over as well as my laptop and possibly my user licenses for Microsoft office. It's beyond frustrating that Microsoft, a global technology company doesn't have a way to do this.

    5 votes
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  12. Classic Skype sign

    Please bring back old/classic way sign in to skype. I don't like the new one and having strange id name.

    9 votes
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  13. Merging old Skype account (user name) with/into Microsoft accounts (email address).

    I have a Skype account that I created before Microsoft acquired Skype. The account is 'based' on a user name. I recently created a Microsoft account with my email address. Same email address as is in my account settings for the old Skype account. However, Microsoft automatically created a new Skype account for me. Why couldn't I just migrate my existing old Skype account to Microsoft and sync them all up?

    59 votes
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    11 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  14. I will like to merge my Microsoft Account with my skype account, for some reason are two seperate accounts

    I will like to merge my Microsoft Account with my skype account, for some reason are two seperate accounts

    9 votes
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  15. Merge accounts

    Bring back the possibility to merge accounts. I had a skype address. Now I have a MS account and another Skype address linked to it. It would be nice to be capable of merging them. This function is not available now, I will have to delete one of my accounts, lose some contact.

    13 votes
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  16. Fluent english speakers with a clue about SIP

    Clowns you brought them out now put them back where is the real tech support where did you put them?

    2 votes
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  17. 1 vote
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    1 comment  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  18. it js related to invoicing.i find it diffcult to search for the way to obtainv a proper invoice.can you please show the invoice link at main

    it js related to invoicing.i find it diffcult to search for andbhow to obtain the invoice.
    I find it embarrassing and annoying to lose time searching jow and where to get my invvoices.

    Can you please adapt this very important part.

    2 votes
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  19. Select Reactivate Credit - Your challenge for the day - try it for yourself

    Try actually having a button you can click on that has
    "Select Reactivate Credit." written on it, I've tried two android phones, an Apple laptop, an Ipad and a Win 10 laptop, no joy - had to search through reams of forum stuff for a link.

    Makes the OH SO SIMPLE process

    "How do I reactivate Skype Credit?
    Sign in to your account.

    Select Reactivate Credit."

    completely impossible for the novice but some of us are a bit more determined.

    That and turning your credit off and sending what looks suspiciously like a pfishing email to tell you rather than…

    4 votes
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  20. 3 votes
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    0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
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