Welcome to Skype Ideas!

UPDATEMicrosoft will be moving away from UserVoice sites on a product-by-product basis throughout the 2021 calendar year. We will leverage 1st party solutions for customer feedback. Learn more.

To help us build the best version of Skype ever, we have partnered with UserVoice, a third-party service, to create this site to hear your ideas so we can improve your Skype experience.
Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

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Share your ideas! But first check if it’s already been suggested and vote for your favorites.

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  • Ideas older than 5 months with less than 5 votes will be deleted.
  • If your submission is not a feature suggestion, it may be removed.

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  1. I had the worst ever customer expereince one can ever imagine over this chat .... God help the customer if this is what Skype and MS are

    I had the worst ever customer expereince one can ever imagine over this chat .... God help the customer if this is what Skype and MS are reduced to in terms of their consumer orientation I am sure this feedback means nothing to anyone out there in your system and it is just a process fullfilment this **** survey ... It is sad that there is no one who has belief in customer centricity any more ... I am sure you have millions of customers and loosing one is not going to help you in any way possible --- But…

    0 votes

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  2. Allowing me to recover my facebook skype account

    I just want a nostalgia trip of reading my old messages but I cannot get into my skype account because it was deactivated duo to there no longer being a partnership with Facebook, I feel there should be a way to migrate.

    1 vote

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  3. recurring billing

    Please allow for more recurring billing options. For example:
    when recurring billing is turned on for a product, have three options (at least)
    1. turn on recurring billing to renew yearly
    2. turn on, but renew once. Renew once on the date of expiry and then turn OFF recurring billing
    3. Turn Off recurring billing

    2 votes

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  4. Code before payment of new subscription

    When a person is starting up a new subscription, before payment is taken, a code should be sent to phone/email to ensure that 1 more step of security. I got hit with a new subscription that I did not request. the payment went through my paypal and thankfully I was able to jump on top of it.

    1 vote

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  5. How To Create Apple ID

    This article explains how you can create an Apple ID account on the website.
    You can create an Apple ID on your Mac, iPhone, iPad, or iPod touch, and an Apple ID allows you to use and access all Apple services.
    However, you can still set your Apple ID without having an Apple device. The only need is a web browser. Also note that you can sign up for an Apple ID account without a payment method. This Apple ID will give you access to iCloud pages, numbers, and Keynote.
    The new Apple ID will be the current email. Mail…

    1 vote

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  6. Recover Apple ID Password

    If you forgot your PASSWORD Password, you can learn it in several ways. ICLOUD Reset password
    If you don't have a trusted iOS device nearby, you can still reset your password by asking you to reset your account. This is best used when your device has been lost or stolen and you want to access your account without allowing access to anyone trying to impersonate you. However, this process can take several days, depending on the amount of information you provide to prove your identity.
    Icloud reset password
    Everyone with an iPhone, iPad, iPod, or Apple Watch has an Apple…

    1 vote

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  7. Allow Transgender users to change their Skype ID or disentangle skype from their Microsoft account

    I am transgender and my Skype ID is currently set to my deadname. This is deeply distressing, and I have been told by support that the only available remedy is to delete my Microsoft account, which will lose all of my purchasing history and who knows what else (windows licenses???). Please allow transgender individuals to ability to change their Skype id, or regenerate it, or at least disentangle their skype accounts from their Microsoft account.

    Reference number: 1528655126

    3 votes

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  8. A cell phone should NOT be required for to validate Teams.

    I don't have a cell phone and even if I reinstated my prepaid I'd have a different -- and temporary -- number.

    1 vote

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  9. Merge a Skype account with another exisiting Microsoft account

    I have a Skype account that is currently not merged to my Microsoft/Xbox Live account, and I am wondering if there could be a way for such a feature to be rolled out sometime in the future?

    1 vote

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  10. when I login with the correct password it's telling me for email verfication but there is a typo in my email and when I click fix typo it do

    when I login with the correct password it's telling me for email verfication but there is a typo in my email and when I click fix typo it doesn't do anything just locks up there button won't take you to any destination to help you change the email

    1 vote

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  11. Phone number

    Hi I want to suggest that you can add phone number in first use app replace of account of Microsoft because many people can't made it and have problem and dont use app . I think you should register from phone number then added account on setting for those who want it and add to it some feature such as if somebody wants to buy credit they should sign account on setting not for all people thank you

    1 vote

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  12. Being able to change Skype name

    I would like to be able to change my Skype name

    4 votes

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  13. Pdf backup

    Whenever we request for a backup for chat history we get in . Json format and honestly I tried to convert it into pdf format but it doesn't work. Hope you will give a new option in future to download the chat history in . Json and PDF

    2 votes

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  14. Jest do niczego w porównaniu do Skype7.

    Wrócić do starej wersji Skype7. Nowa bezużyteczna

    2 votes

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  15. Make HELP helpful and useable.

    Trying to get help is a nightmare through decision trees with limited options which, by brevity or intent, are hard to interpret. Once the subject is found, the answer is non helpful. For example, I couldn’t find a button for cancel subscription. The answer: click the cancel subscription button (then tell us why, like I’m there to help you)

    1 vote

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  16. I need to be able to logout of all devices without changing my password

    I need to be able to logout of all devices without changing my password

    3 votes

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  17. 2 votes

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  18. 1 vote

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  19. I need to unlink my skype account from my microsoft account

    Im in a situation that i need to unlink or delete my skype account but, if i delete my skype account it will delete the entirely microsoft account. Also its not possible to unlink my account from the skype. I noticed that its no longer possible to transfer the skype account to another microsoft account. How could i procede?

    2 votes

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  20. password recovery

    Can Skype use the correct email for the recovery?
    I'm not able to recover my account as the provided email is the old one that I don't use anymore. My settings have gmail email as well as the phone number, but for some reason they are not showing up in the options as recover email, instead the old one is shown- which is not in the settings anymore. I tried the verification form ~10 times, and can't recover.
    On top of that, I can't sign up for the new account with gmail email as it says it's in use (YES,…

    1 vote

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